USA Today's Olson criticized the IRS' 2010 goal of answering 71% of calls from taxpayers who have questions about their returns. In other words, Olson said, "The IRS is planning to be unable to answer about three of every 10 calls it receives." The IRS also has estimated that callers who get through will have to wait an average of 12 minutes.
So the IRS plans to answer approximately 7 out of every 10 calls, which they can not be responsible for their verbal advice.
So what happens to the 3 that don't get answered or the 7 that does get answered. Are the answers right?
What would you think would happen to you the tax payer and me the tax preparer if
under penalties of perjury, I declare that I have examined this return and accompanying schedules and statements, and to the best of my knowledge and belief, they are 71% true, correct, and complete. Declaration of preparer (other than taxpayer) is based on 71% of all information of which preparer has any knowledge.
Well let me put to you like this your life as you know it will change and not for the better.
So in saying this make sure you use a reputable company that the individuals preparing your return knows what the heck they are doing. MBA in accounting, CPA's EA (Enrolled Agents).
MBA has 6 years of college, a CPA's has a minimum of 4 years of college and has passed a state exam. Enrolled Agent is specifically educated in tax only and has studied, prepared and passed a state exam.
Using one of these individuals will probably cost more when doing your taxes but more than likely will save you money in the long run.